Last updated: August 6, 2026
These are the terms for using Faretriever, a flight price and schedule monitoring service operated by an individual — Brian, trading as Cord Contracting, in the United States. “We” and “us” mean that operator; “you” means whoever is using the service. By creating an account or using the website or the app, you agree to these terms. They are written in plain language on purpose, and the most important part is the box a little further down about airlines.
You tell us about flights you have already booked. Once a day we look up the current fare and schedule for those flights and email you if the price has dropped, the departure time has moved, the aircraft has been swapped, or a cheaper option exists on your route. The alert tells you what we found and gives you a suggested script and a phone number for calling the airline.
Faretriever is an information service. It does not:
You make the call. You decide whether to act. Any credit, voucher, refund or rebooking is between you and your airline, and you keep 100% of it.
Read this part even if you skip everything else.
Faretriever is not affiliated with, endorsed by, sponsored by, partnered with, or acting as an agent for any airline, travel agency, booking site or loyalty program. Airline names, codes, logos and phone numbers appear in the app only to identify your own flight. They do not imply any relationship.
Fare and schedule information comes from third parties — chiefly Google Flights data supplied through SerpAPI, and secondarily Duffel. It can be delayed, incomplete, mismatched to a different fare class or a different flight, or simply wrong. Fares also change minute to minute; a price we saw this morning may be gone by the time you call.
Always verify with the airline before you act — before you cancel anything, before you pay a change fee, before you make a decision that costs you money. Treat our alert as a prompt to check, not as a fact.
The airline alone decides whether you get anything. Whether a credit, refund, voucher, fare-difference adjustment or free rebooking is granted is entirely at your airline's discretion and governed by its fare rules and contract of carriage. We have no authority over that decision, no ability to influence it, and no liability if the answer is no — or if acting on an alert leaves you worse off, for example by triggering a change fee or losing a fare you already had.
Anything the app says about change fees, refund policies, elite phone lines or what to say on the call is general guidance we have gathered — not legal advice, not financial advice, and not a statement of your airline's current policy. Airlines change these rules whenever they like. The contract of carriage and fare rules that apply to your ticket always win.
“Free until we save you money” is a description of how we charge, not a promise that we will find you anything. Fares may never drop on your route. We may miss a drop that happened between checks, or fail to detect one because the data source did not return your flight. Savings figures shown in the app are estimates based on third-party fare data and the price you told us you paid — they are not an amount anyone owes you, and recording a saving in Faretriever does not mean an airline has agreed to pay it.
Nothing in the app, on the website, in an email, or on the leaderboard is a promise of a particular result.
You must be at least 13 years old to create an account, and old enough in your country to enter into a contract — if you are under 18, use Faretriever only with a parent or guardian's involvement. One account per person; do not create an account for someone else without their permission.
Faretriever can only work from what you type in. If the flight number, date, airports, cabin class, passenger count or price paid is wrong, our fare comparison will be wrong too — we may tell you a fare has dropped when it has not, or miss one that has. Please check what you enter, and update it if your booking changes.
Only enter details for bookings that are yours, or that you have permission to manage. You are responsible for having the right to give us any other passenger's name or details, and for what you choose to store — your confirmation number is optional, and the Privacy Policy explains what storing it means.
Do not:
The Faretriever name, site, app and content are ours. You get a personal, non-exclusive, revocable licence to use the service for your own travel. Fare and schedule data belongs to the providers it came from.
Current plans and prices are on the pricing page. There is a free tier that tracks a limited number of flights; paid tiers raise that limit and unlock family sharing.
Faretriever is a small, actively developed service. We may add, change, or remove features, adjust how often fares are checked, or switch data providers. Fare checks depend on outside services that can go down, rate-limit us, or stop returning your flight; alerts may therefore be late, duplicated, or missed entirely. We do not promise any particular uptime, check frequency, or delivery of any individual alert or email.
If we ever shut the service down, we will make reasonable efforts to give you notice first so you can export your data.
You can stop using Faretriever whenever you like, and ask for your account to be deleted. If you cannot find a delete control in your version of the app, email us and we will do it for you. Deletion is permanent: your flights, alerts, savings history and settings go with the account and we cannot restore them.
We may suspend or close an account that breaks these terms, abuses the service, or is used unlawfully, and we may close accounts if we discontinue the service. Except where something is seriously wrong, we will give you notice and a chance to export your data first. Sections that by their nature should survive — the airline disclaimer, limits on liability, indemnity, and governing law — continue to apply after your account ends.
To the fullest extent the law allows, Faretriever is provided as is and as available, without warranties of any kind — express or implied — including any implied warranty of merchantability, fitness for a particular purpose, non-infringement, or that the service will be uninterrupted, timely, secure, accurate, or error-free. We do not warrant the accuracy, completeness or currency of any fare, schedule, aircraft, change fee, refund policy or phone number shown in the app.
To the fullest extent the law allows, we are not liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost savings, lost points, missed opportunities, wasted change fees, cancelled bookings, missed flights, or loss of data — whether or not we were warned such losses were possible.
Our total liability to you for all claims arising out of or relating to the service is limited to the amount you actually paid us in the twelve months before the event that gave rise to the claim. If you have never paid us anything, our total liability is limited to one hundred US dollars (US$100).
None of this applies to anything that cannot lawfully be excluded or limited: our own fraud or fraudulent misrepresentation, our gross negligence or wilful misconduct, death or personal injury caused by our negligence, or any liability or right that consumer protection law in your country gives you and does not let us waive. If you are a consumer, you keep your statutory rights, and nothing here overrides them. Some jurisdictions do not allow some of the exclusions above, in which case they apply to you only as far as that jurisdiction permits.
If someone brings a claim against us because of how you used Faretriever — for example because you entered another person's booking details without permission, broke these terms or the law, or infringed someone's rights — you agree to cover our reasonable losses, costs and legal fees arising from it. We will tell you promptly about any such claim and let you take part in the defence, and you will not settle anything that puts an obligation on us without asking us first.
These terms are governed by the laws of the State of [STATE TO BE COMPLETED], United States, without regard to its conflict-of-laws rules, and by applicable US federal law. The courts located in that state have exclusive jurisdiction, and both of us consent to them — except that either of us may bring a qualifying claim in small claims court.
If you are a consumer resident in a country whose law gives you the right to bring proceedings locally, or the protection of your own country's mandatory consumer laws, nothing here takes that away.
Please email brian@cordco.com first and describe the problem. Most things are fixable in a message or two, and we agree to try in good faith to resolve any dispute informally for at least 30 days before either of us starts formal proceedings.
If that does not work, the dispute goes to the courts identified above. Each of us brings claims only on our own behalf, and not as a representative of a class.
We may update these terms as the service changes. We will update the date at the top, and for any change that materially affects your rights — pricing, liability, dispute resolution — we will email everyone with an account before it takes effect. Continuing to use Faretriever after that means you accept the updated terms; if you do not, stop using the service and delete your account.
If any part of these terms turns out to be unenforceable, the rest still stands. Not enforcing something once does not waive it. You may not transfer your account or these terms to anyone else; we may transfer them if the service is sold or transferred, and we will tell you if that happens. Together with the Privacy Policy, these terms are the whole agreement between us about the service.
Questions about these terms, billing, or anything else: brian@cordco.com